bonuscasinosites.co.uk is an independent UK casino bonus comparison site run by Michael Madden. We welcome questions about our reviews and methodology, corrections, and general feedback. Please use the details below and we will aim to respond within two business days.
Editor: Michael Madden
Site: bonuscasinosites.co.uk
Best for: editorial questions, corrections, methodology queries, press
Questions About a Review or Ranking
If you want to understand why an offer is ranked where it is, or you think one of our figures is out of date, get in touch — we are happy to explain our reasoning in full. Our scoring is documented on the methodology page, and most questions about a particular ranking are answered there. Bonus terms change often, so if you have spotted an offer that no longer matches what we show, telling us helps us keep the site accurate.
Corrections
Accuracy matters more to us than being first, and we would always rather fix a mistake than leave it standing. If you believe something on the site is wrong — a wagering figure, an expected-value calculation, an eligibility detail — let us know what and where, and we will review it promptly and update it if you are right. Independent scrutiny is exactly how a site like this should be kept honest.
Complaints About a Casino
Please note we are a publisher, not a casino — we cannot access your account, process withdrawals, or resolve a dispute with an operator. If you have a complaint about a specific casino, raise it first with that operator's customer support, which every UK Gambling Commission–licensed site is required to provide. If it cannot be resolved, you can escalate free of charge to the operator's alternative dispute resolution (ADR) provider, such as IBAS, and you can check or report licensing concerns to the UK Gambling Commission.
Responsible Gambling Support
A Quick Note on Affiliate Links
We earn commission when a reader registers at an operator through our links, which is how the site is funded. It never affects our rankings — see our about page for the full explanation of how we keep editorial independence separate from commercial relationships.